PPL had a very personal

relationship with their 

   customers with excellent

      approval reviews of about

  90% in those early days.

            It was this relationship                     which encourage us to

                  cast all the people

              in the new web as

          real customers thereby                                  encouraging the

            friendship and existing

        family and community roots.

     Finally people felt comfortable                 and somewhat involved in

  the developing future of this

       much trusted company.